While conducting a training session on conflict management, the trainer is challenged by a trainee who had a negative experience when trying to handle a similar situation. what strategy does your text suggest might be helpful?

Ithink the answer you are looking for is (b).

United states v.  nixon, 418  u.s.  683 (1974),  was  a landmark  united states supreme court case  that resulted in a unanimous  decision  against president richard  nixon, ordering him to deliver tape recordings  and  other subpoenaed materials to a  federal  district  court.