Which statement from the passage is a statement of fact?
O "His Excellency, the Chancellor, wore a light violet
Court cloak."
O "He smiled with delight and chatted away."
O “Iglanced again at the Shigei Sha, who was looking
extraordinarily pretty."
O "Her complexion ... went so beautifully with her
scarlet clothes."
hel

An informal structure in a bureaucracy would be something like so-called "office politics". where there's a formal structure set up for the organization, but then an informal subculture as well that has a way of organizing the bureaucracy further. this can be positive because it sets up an added degree of organization, albeit informal, within the bureaucracy.

Who it was like back then