Behaviors Associated with Emotional Intelligence Effective communication is facilitated by emotional intelligence, which is comprised of four elements: self-awareness, self-management, empathy, and relationship management. In this exercise, you will identify behaviors associated with these four elements of emotional intelligence. Read the overview below and complete the activities that follow.
Roll over each of the phrases to view a behavior associated with emotional intelligence. Then drag it to the most appropriate category of emotional intelligence.
1. Know strengths
2. Talk about others' needs
3. Talk about work
4. Stay optimistic
5. Encourage opposition
6. Understand situations
7. Welcome criticism
8. Provide feedback
9. Make convenient
10. Discuss frustrations
A. Self-Awareness
B. Self-Management
C. Empathy
D. Relationship Management

Behaviors                                          Emotional Intelligence

1. When Know strengths                               Self-Awareness

2. When Talking about others' needs                  Empathy

3. Then Talk about work                               Self-Awareness

4. Also Stay optimistic                                  Self-Management

5. Then Encourage opposition                     Relationship Management

6. Now Understand situations                     Self-Management

7. Also Welcome criticism                            Relationship Management

8. When Provide feedback                             Relationship Management

9. When Make convenient                             Empathy

10. Then Discuss frustrations                        Self-Management

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Behaviors Associated with Emotional Intelligence

Behaviors                                              Emotional Intelligence

1. Know strengths                                 Self-Awareness

2. Talk about others' needs                Empathy

3. Talk about work                               Self-Awareness

4. Stay optimistic                                  Self-Management

5. Encourage opposition                     Relationship Management

6. Understand situations                     Self-Management

7. Welcome criticism                            Relationship Management

8. Provide feedback                             Relationship Management

9. Make convenient                             Empathy

10. Discuss frustrations                        Self-Management

Explanation:

A. Self-Awareness = self-perception or awareness of feelings within yourself

B. Self-Management = self-expression, understanding emotions, and using the understanding to deal with situations in a productive way

C. Empathy = connecting with others to achieve best results

D. Relationship Management = building meaningful relationships with others

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