What became evident when the colonists and british troops clashed at lexington and concord

The British soldiers were fearful of the colonist, aswell as eager to start a war with the colonial militas. The colonists were far too undertrained for the British troops.

answer; i believe the correct answer is (general);

an informal structure in a bureaucracy would be something like so-called "office politics". where there's a formal structure set up for the organization, but then an informal subculture as well that has a way of organizing the bureaucracy further. this can be positive because it sets up an added degree of organization, albeit informal, within the bureaucracy.