Which statement about the following excerpt from the first paragraph would the author be most likely to agree with btw the book is Ordinary lives in North Korea 15 points

a punishment or the threat of punishment used to enforce conformity. enforcement of norms or shared rules of conduct that tell people how to act in specific situations. social control. not everyone internalizes all of society's norms, and some people must be motivated by self-fulfillment.

a factory opens that mass-produces light bulbs.

explanation:

not sure if that's an answer to your questions but this is an example! : )

an informal structure in a bureaucracy would be something like so-called "office politics". where there's a formal structure set up for the organization, but then an informal subculture as well that has a way of organizing the bureaucracy further. this can be positive because it sets up an added degree of organization, albeit informal, within the bureaucracy.

a would be the answer