In his opening comments, Carlos is:. a. using all of these strategies.
b. using the you-viewpoint.
c. using a conversational style.
d. using positive emphasis.
e. trying to avoid negative wording.

In his opening comments, Carlos is: she is not thinking of his feelings.

Explanation:

Carlos commenced with a testimonial to Rita and Juan whereas Rita right away began with the aim of analysis which is her struggle in fitting in her distinct character with a co-worker in an identical place along with her requirements to work daily.

This might make Carlos sense that she is not believing in his emotions rather she is just releasing out her disappointment.

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