The first step in the problem-solving process is clarify the issues select the best solution identify the problem implement the plan

The first step in the problem-solving process is to identify the problem.

Before solving a problem, what needs to be done first is to identify the problem. This can be as simple as stating what needs to be solved, what issue needs improvement, what event generates certain discomfort in us, what the problem is specifically. The following step is to clarify the issues, in this step people can be more conscious of what specific details they are dealing with, they can differentiate facts from opinions, determine where the problem lies, and specify underlying causes, this will help them to have a more clear vision of what they want to accomplish and how.

The next step is to generate alternative solutions to the problem, select the best option and lastly to implement the plan.

answer; sutherland-differential association;