Jill graduated from college and started a new career. She works as a merchandise buyer for a large dog outfitter, so she spends her days tracking the runways of the latest dog fashion shows and then purchasing clothes for her bosses to sell in their store and online. Jill is very close to her mother and talks to her every day, telling her how much she loves what she does. However, her boss is mean, never gives Jill any praise, and often ridicules her for her poor choices in doggy sweaters. This results in Jill becoming very unhappy. What level of Maslow's hierarchy of needs is Jill having difficulty achieving?