Included in the needs are the need for recognition from other people, acceptance and status and feelings of adequacy, competence and confidence.

When another customer complains about the hair salon where georgeanna is a loyal customer, she defends it because she feels responsible for the continued success of the hair salon. this behavior suggests she has reached the rung of the loyalty ladder.

Say a certain manufacturing industry has 63.1 thousand jobs in 2008, but is expected to decline at an average annual rate of 1.7 thousand jobs per year from 2008 to 2018. assuming this holds true, what will be this industry’s percent change from 2008 to 2018? a. 70% b. -27% c. -17% d. -75%

The technique of getting a commitment from a potential customer and then changing the terms of the agreement is best described as low-balling. cognitive dissonance. reciprocal concession. the foot-in-the-door technique. a half-dozen high school students are going to a concert. chantal wants to wear a new colorful outfit that she just received as a gift, but she assumes that her five friends will all be wearing nothing but black leather. chantal decides to do likewise, and leaves her colorful outfit in the closet. chantal’s behavior is an example of conformity. resistance. reciprocation wariness. idiosyncrasy credits.