In the speech-making process content, organization, language and delivery are all of utmost importance. Which of these areas are most important to you and why.

Keesha's friend is giving a speech tomorrow and is worried because she just got an unflattering haircut. she is convinced everyone will stare at her bangs and will discuss her unattractive hair. her overestimation of people's reactions is known as: social fluency. a self-serving bias. the spotlight effect. the barnum effect.