Jack is angry. he knows that sometimes aggression cannot be directed at the real source of frustration so he redirects his anger toward a similar but safer and more convenient target. in this situation, aggression involves

Based on the situation above, aggression involves a scapegoat. Scapegoat is being defined as a way of having to blame other things in regards of having to commit mistakes or wrong doings in which Jack demonstrates in the scenario above as he gets angry.

if you tell me the video, i may be able to answer your question.

answer; i do believe that the employee must do the adjusting;