According to helm's (1995) racial interaction theory, counselors working from interactions may be able to best their clients.

I believe the answer is  progressive Interactions
 progressive interractions refers to the type of interractions that put more ephasize on two ways communication rather than only following a certain standard procedure.
This type of interaction will make it easier for both participants in the communication feel more at ease and trust each other.

Ibelieve b) recall election