Refers to the inability of services to be stored, warehoused, or inventoried.

You think all professors are uncoordinated, but then you see your social psychology professor make a diving catch down the left-field line at an intramural softball game against the arts department team. you also notice that your professor hits lead-off for the team and is able to score from second base on a ground-out. you maintain your original stereotype of professors as uncoordinated by deciding that this one individual is an exception to the rule because he is a “young professor.” this is an example of

1.3.3 quiz: primary and secondary sourcesquestion 4 of 102 pointsa secondary source is reliable and credible if the person who created thesource is an expert on the topic, is educated and respected in the field ofstudy, and:

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