Leticia has been assigned a task for which she does not have the necessary skills or knowledge. although she knows she can't do the task, she really wants the bonus she can earn by completely the task. according to expectancy theory, leticia's will be highly motivated to complete the task.

Janette goes into an electronics superstore to buy a new computer. the salesperson works with her to find the right model, and she agrees to buy a new computer for $500 and a floor-model 18-inch monitor for $100. just when she is ready to pay, the salesperson walks away for a minute and then comes back to inform her that the monitor she was ready to purchase can't be sold for < $125. she agrees to the extra $25 even though they had initially agreed on the $100 selling price. janette has fallen for the technique of gaining compliance.

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When pay is made public, people evaluate how equitable their pay is in light of the pay other people are receiving. the problem in this case is that dwight and guillermo have found out that others are getting paid more than they do for the same work. what are they likely to do under these circumstances