Garrett is a manager of a mid-sized company. he considers himself a good listener. emilio comes to talk to him about career advancement. garrett is careful to pay attention to what emilio says. he repeats back emilio's key points to be sure he really gets what he's trying say. after listening, garrett gives emilio feedback. he forgets to write anything down, and can't recall the whole conversation the next day. what stage of successful listening did garrett fail to complete?