Janet is alone in a room that contains a chair and a shelf with a book resting on top. she attempts to retrieve the book, but the shelf is a foot above her reach. how will janet retrieve the book? psychologists would not classify this scenario as a problem because:

I believe the answer is: the solution is immediately obvious

Psychologist could only considered an event to be a problem if they believe that there is an underlying mental condition that cause the event from happening.
In the scenario above, Janet's problem is caused by something technical rather than psychological.