Uncertainty reduction theory states that a primary motivation for interacting is to reduce uncertainty about others, especially if:

Especially if he or she behaves in a way that is deviant or unexpected. The theory of the reduction of uncertainty was developed by Charles Berger and Richard Calabrese in 1975 and indicates that we initiate communication with other people to obtain information about that person and thereby reduce uncertainty. By means of the information collected, the behavior of the other person can be predicted and in this way, a relationship can be established.

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