Jen runs a medium-sized credit processing company. everyone gets along and does their job, but jen feels the employees are not really invested in the company. jen volunteers as an esol teacher twice a week, immigrants learn english. she is inspired by doing this volunteer work, and she decides to offer all the employees an opportunity to volunteer "on the clock" at whatever they choose. each employee will meet with human resources, create a plan and submit a schedule. jen is by empowering employees and leading for meaningfulness.