Superior company provided the following data for the year ended december 31 (all raw materials are used in production as direct materials): selling expenses $ 213,000purchases of raw materials $ 269,000direct labor ? administrative expenses $ 157,000manufacturing overhead applied to work in process $ 368,000actual manufacturing overhead cost $ 354,000inventory balances at the beginning and end of the year were as follows: beginning of year end of yearraw materials $ 59,000 $ 31,000work in process ? $ 30,000finished goods $ 33,000 ? the total manufacturing costs for the year were $675,000; the cost of goods available for sale totaled $735,000; the unadjusted cost of goods sold totaled $666,000; and the net operating income was $31,000. the company’s underapplied or overapplied overhead is closed to cost of goods sold. required: prepare schedules of cost of goods manufactured and cost of goods sold and an income statement. (hint: prepare the income statement and schedule of cost of goods sold first followed by the schedule of cost of goods manufactured.)

Jameson manages a well-known cell phone company. this company has been voted as having the best cell-phone service. consumers appreciate the fact that they can call from almost anywhere in the world and the service still gets through. jameson knows that the company's product far surpasses that of the competition. one thing has been bothering him, though. in order to put so many resources into ensuring the best service, jameson has cut back on employees at the firm's customer call center. recently, consumers have begun complaining about long wait times when they call in with a problem or concern. although its cell phone service is still considered one of the best, customer satisfaction with the firm's customer service has plummeted. jameson does not understand why consumers are getting so upset. he believes the exceptional cell phone service more than makes up for long waiting periods and other issues with its customer service. "after all," he says, "they can't have it all. if i invest more in customer service, that means less investment on ensuring the quality of our product offering."refer to scenario. jameson has asked you, a marketing consultant, to give him advice. he cannot understand how a cell-phone company with the best product offering in the cell-phone service industry could get such low satisfaction ratings simply because the customer service is not up to par. you suggest that jameson has a narrowly defined view of the company's product offering. you tell jameson that successful marketers should define their products as what they