Mini-case sergio gonzales is employed by bigbux national bank, one of the largest banks in the midwest. he is a loan officer, specializing in home equity loans. tio raul, sergio's favorite (and wealthiest) uncle, passed away last month and left sergio a sizable amount of money. sergio is looking at the best way to invest his newly acquired wealth. he is considering many options, ranging from simply putting the money into a savings account to the possibility of starting his own business. although his bank job pays well and offers pleasant working conditions, sergio is frustrated because he has little freedom or flexibility to deal with customers since every decision he makes must be approved by his supervisor. besides, he's a bit bored and looking for a challenge. he thinks he might get a lot of satisfaction from owning his own business. sergio has not made a definite decision yet, but has talked to a lot of people searching for a good idea for a new business. if he can come up with an idea he likes, he might just quit his current job and use his inheritance to go into business for himself! sergio's frustration with his lack of freedom and flexibility at work indicates that bigbux: prefers the use of cross-functional teams rather than individual initiative. has not adopted a strategy of empower knows that the best way to ensure good customer service is to closely monitor its lower-level employees. ment. is trying to customers as well as other stakeholders

1. revising for conciseness - eliminating flabby expressions,limiting long lead-ins, and dropping unnecessary fillerstime is money in any business environment. people want information communicated quickly and clearly. to make your writing more concise and understandable, avoid flabby expressions, long lead-ins, and unnecessary fillers. your audience will appreciate your brevity.1. if your writing contains a flabby expression like in view of the fact that, replace it with the word because / although / probably .for each of the following two sentences, choose the best revision.2. i am sending you this letter to inform you that we have experienced an unexpected surprise within our expense sheet, but we are positively certain we will solve it.1) we need to inform you that we have experienced an unexpected surprise with our expense sheet, but we are midway to an end result.2) we have identified a problem with our expense sheet, but we will solve it.3) i am sending you this letter to inform you that we have a problem with our expense sheet, but we are positively certain we have a solution.3. it is the user who should contact the center.1) everyone knows that it is the user who should contact the center.2) the user should contact the center.3) if there is a problem, the user should contact the center.read the following passage, and then answer the question.[1] you scheduled seven conference calls for this morning between 10 and 11 a.m. [2] generally, the company limits the number of conference calls to three per hour. [3] i’m letting you know that in the future, we should be more careful about scheduling.4. which revision limits the long lead-in in sentence 3? 1) in the future, we should be more careful about scheduling.2) i’m letting you know so that in the future we are more careful about scheduling calls.3) so that you know in the future, we should be more careful about scheduling.