Donna manages the service desk and makes routine decisions related to customer refunds and merchandise returns. donna also oversees the daily tasks of the cashiers and front desk employees. donna is a(n) manager. a. team leaderb. first-linec. boardd. middlee. upper

B- First-Line

Explanation: A first-line Manager is directly above non-managerial workers . They have a key role to play in the organisation ensuring effective and efficient operation, and setting the standard for how things are done.

First line managers are an important source of information about worker satisfaction for management to take into account in their organizational planning process as they daily interact with the non managerial workers.

the answer is "b.the increased supply will create a surplus. "

the essential thought behind price controls is straightforward - utilize the power of law to modify the equilibrium of a market. for instance, the legislature may choose that the steel business needs to survive, and in this way pass a law to set a value floor on steel. this implies all steel sold must offer at or over the floor value, which must be set over the equilibrium cost for it to have any impact. the switch could likewise happen - the administration can choose that steel is excessively costly and set a value roof underneath its equilibrium value, with the goal that all steel must be sold at or beneath that ceiling.