A manufacturer of a commercial french-frying machine was sued after someone using the machine reached in toretrieve an item that had fallen out of his shirt pocket. The plaintiff was seriously burned as a result. The appellatecourt upheld the trial court's decision that imposed liability on the manufacturer based on .

design defect

Explanation:

So what is design defects: Design defects are those cases that are drawn against a manufacturer or supplier when relatively foreseeable hazards of injury from the product that could have been ameliorated or prevented through the implementation of an acceptable alternative technique. That is, a design defect may arise when there is something basic to a product’s design that prompts an unreasonable chance of injury. Under the Restatement of Torts, a product could said to have a defectively designed when a product is sold and the foreseeable risks of harm posed by the product could have been reduced or avoided by the adoption of a reasonable alternative technique, and the negligence of the alternative design renders the product not reasonably safe. Or eventually lead to danger or harm to a user. So the charge against the manufacturer will be design defect.

answer; /// that is so (false);

answer; customers within the organization