A quality improvement project was initiated in an industry that has seasonal demand for their product, coolers/ice chests, which are purchased/sold more frequently in the summer. The goal of the project is to increase sales. The project has reached the point where the team is developing their baseline measurement. Depicting a baseline measurement for this project is best facilitated by which quality improvement tool?

The correct answer is letter "A": Histogram.

Explanation:

A Histogram is a graphic representation of grouped data in intervals. The data comes from quantitative variables. A histogram allows generating an idea of the distribution of the data or samples. Qualitative data can also be used but the amount of data must be large. This type of graph plots rectangular vertical bars together with proportional height to the intervals they represent.

Thus, the project in the example can use a histogram to portrait its level of sales through the different seasons.

in 2001, dell computer became the world’s largest personal computer vendor, continuing to

gain market share and post profits in an industry struggling with slumping sales and billions of

dollars in losses. dell sells 90% of its pcs directly to the final customer, largely bypassing the

reseller channel that accounts for most of the world’s pc sales. this direct customer relationship

is the key to dell’s business model, and provides distinct advantages over the indirect sales

model. dell’s direct relationship with the customer allows it to tailor its offerings to customer

needs, offer add-on products and services, and use the internet to offer a variety of customer

services. in addition, dell’s pcs are built to customers’ specifications upon receipt of an order,

giving dell additional advantages over indirect pc vendors who must try to forecast demand and

ship products based on those forecasts. dell’s direct sales and build-to-order model has achieved

superior performance in the pc industry in terms of inventory turnover, reduced overhead, cash

conversion, and return on investment (kraemer, et al., 2000).

explanation:

commercial banking

provide online payment services

provide online banking

asset management firms

invest in people's funds in securities

accept tax return refunds