Business, 31.03.2020 00:27 leannaadrian

Universal Containers has scheduled a major upgrade to its Customer Community next month. The community is expected to be unavailable for approximately 8 hours. The executive team is concerned about how the upgrade and associated outage will impact customers.
1. Which three measures should the Consultant recommend to ensure transparency during the upgrade process?
Choose 3 answers.
A. Send routine status updates to customers via Chatter during the upgrade.
B. Notify customers once the upgrade is completed and full services are restored.
C. Replace the default outage page with a custom page containing upgrade information.
D. Communicate information about the upgrade to customers in advance.
E. Publish ongoing updates to the community knowledge base with details about the upgrade.

Answers: 2

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Universal Containers has scheduled a major upgrade to its Customer Community next month. The communi...

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