CASE I: Seven-Eleven Japan Co. 1. A convenience store chain attempts to be responsive and provide customers what they need, when they need it, where they need it. What are some different ways that a convenience store supply chain can be responsive? What are some risks in each case?

A store can be responsive by turning out to be Omni channel present, that is, clients ought to have the option to see/purchase/request items online on web just as disconnected with conveyance accommodation. Store ought to turn into a responsive one of every way, that clients can see their all items on the web, include their transportation truck and come and examine retail location and have the option to purchase or the other way around too. Additionally a responsive client support group impaneled with Sales group ought to be available to help clients in the event of administration/deals enquirers, along these lines conveyance high assistance level fulfillment.

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