Taylor always takes her dirty laundry to the same Laundromat to use the washer and dryers. Not only do they have a large number of washer and dryers, but they also have free Wi-Fi. Taylor does her school work while she waits for her laundry to dry. It is likely that Taylor chooses to use this Laundromat because of their services. • core • tangible • augmented • operational

An important source of public scrutiny is "watchdogs." these are: the efforts of a firm's competitors, including how often the competitors attack the firm's strategies. taxpayer-supported government agencies that limit a firm's ability to compete in foreign markets. companies designated by the government to only produce products that support the government defense program. socially conscious groups that make it their mission to measure the social responsibility levels of businesses, and provide consumers with their opinions about the level of corporate responsibility of various companies.