BestMed Medical Supplies Corporation sells medical and surgical products and equipment from over 700 different manufacturers to hospitals, health clinics, and medical offices. The company employs 500 people at seven different locations in western and midwestern states, including account managers, customer service and support representatives, and warehouse staff. Employees communicate via traditional telephone voice services, e-mail, instant messaging, and cell phones. Management is inquiring about whether the company should adopt a system for unified communications. What factors should be considered

productivity

costs

compatibility

Explanation:

several fators that have to be put into consideration for Bestmed to adopt this system includes:

1. Productivity

Unified communication integrates different or multiple communication services in a business such as instant messaging, emails, short message services, fax etc. Will this raise the efficiency of the corporation? Unified communications system helps to make a business more efficient. By reducing work time and the productivity of the workers and the business

2. costs

They have to consider the cost of setting this up. The cost factor is very important. That is how much they are willing to spend for the cost of setting this up. and also if the benefits they would enjoy is more than the cost of setting it up.

3. compatibility

Is this business compatible with the unified communications system? This system would be of huge benefits based on how large BestMed is and the quantity of products that they have. It would merge all of their communication platforms together and make communication better

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