Listening to others is one of the most valued and valuable communication skills, especially for business managers and leaders. The active listening process involves six steps: (1) paying attention, (2) holding judgment. (3) reflecting, (4) clarifying. (5) summarizing, and (6) sharing In this exercise, you will identify behaviors that are associated with these steps of active listening. Read the overview below and complete the activities that follow. ces Roll over each phrase to see a behavior related to active listening. Then drag the item to the most relevant step: paying attention, holding judgment, reflecting, clarifying, summarizing, or sharing. Offering own Asking about key points Thinking about comments Asking about morale Asking about concerns Views Asking about a directive Lisa complained Checking understanding Asking about ideas Asking about motrics Holding judgment Paying attention Summarizing

Afinancial institution, the thriftem bank, is in the process of formulating its loan policy for the next quarter. a total of $12 million is allocated for that purpose. being a full-service facility, the bank is obligated to grant loans to different clientele. the following table provides the types of loans, the interest rate charged by the bank, and the possibility of bad debt as estimated from past experience.type of loaninterest rateprobability of bad debtpersonal.140.10car.130.07home.120.03farm.125.05commercial.100.02 bad debts are assumed unrecoverable and hence produce no interest revenue either. competition with other financial institutions in the area requires that the bank allocate at least 40% of the total funds to farm and commercial loans. to assist the housing industry in the region, home loans must equal at least 50% of the personal, car, and home loans. the bank also has a stated policy specifying that the overall ratio for bad debts on all loans may not exceed .04. formulate this problem as a linear program. define your variables clearly and write all the constraints explaining the significance of each.

Jen left a job paying $75,000 per year to start her own florist shop in a building she owns. the market value of the building is $120,000. she pays $35,000 per year for flowers and other supplies, and has a bank account that pays 5 percent interest. what is the economic cost of jen's business?

Suppose farmer lane grows and sells cotton in a perfectly competitive industry. the market price of cotton is $1.64 per kilogram, and his marginal cost of production is $1.44 per kilogram, which increases with output. assume farmer lane is currently earning a profit. can farmer lane do anything to increase his profit in the short run? farmer lane: a. cannot do anything to increase his profit. b. may or may not be able to increase his profit. c. can increase his profit by raising his price. d. can increase his profit by producing more output. e. can increase his profit by shutting down.