5. Which element of effective communication means that useful information is provided to help the receiver of the message understand a particular subject?
Direct
Factual
Concise
Persuasive
Practical

answer: i think an the punishment you did was an ok one, but i think you should tell the parents so the parents can talk to the kids.

answer; management is about coping complexity and leadership is about coping with change; i believe this is correct; ///good luck                                          

(b) management: leadership

answer; to open a new transaction, the user should type the code/0 along with a new transaction code, when done with that the user should press enter to open the transaction; good luck;