Optimizing a pc’s performance often involves utilities that can defragment disks, clean a system’s registry, scan for malware, repair disk and file errors and update windows and internet configuration settings.

a. true
b. false

For each of the following claims, determine whether they are true or false. justify your determination (show your work). if the claim is false, state the correct asymptotic relationship as o, θ, or ω. unless otherwise specified, lg is log2.(a) (b) (c) (d) (e) (f) (g) (h) (i) (j)n+1 =22n =2n =1 =ln2 n =n2 +2n−4 =33n = 2n+1 =√n = 10100 =o(n4) o(2n)θ(2n+7 ) o(1/n)θ(lg2 n) ω(n2 )θ(9n ) θ(2n lg n )o(lg n) θ(1)

Think about a recent customer service experience - either positive or negative. write a brief summary of that experience. now think about those four characteristics we look for in customer service representatives. how did the representative in your example stack up? write down your answer and give specific examples.

What is the worst-case complexity of the maxrepeats function? assume that the longest string in the names array is at most 25 characters wide (i.e., string comparison can be treated as o( class namecounter { private: int* counts; int nc; string* names; int nn; public: namecounter (int ncounts, int nnames); int maxrepeats() const; }; int namecounter: : maxrepeats () { int maxcount = 0; for (int i = 0; i < nc; ++i) { int count = 1; for (int j = i+1; j < nc; ++j) { if (names[i] == names[j]) ++count; } maxcount = max(count, maxcount); } return maxcount; }