Which maintains the tone established in these three sentences?
Carol was heartbroken when she heard that her faithful dog, Harvey was very sick. Flinging herself on her bed, she burst into tears.
Not even surgery would help her poor doq.

What makes this part of the anecdote about elisa effective? when [elisa] finally walks home, after seven hours of standing at a cash register, her feet hurt. she's wiped out. it makes the reader trust the author as an authority on teenage issues. it uses emotional language to the reader experience elisa's daily challenges. it presents facts to support the long hours elisa is required to work.