In what ways does Staples acknowledge that the "victim's" response is not unwarranted? What explanations does he provide for her behavior? To what extent
does he blame her? Does he want us as readers to blame or be more sympathetic to
her?

your answer would be: d) eye contact

there is a sequence and logical steps to give an answer of a trouble.

1) strategy is necessary to develop an project idea.

2) to study and know the environment where you are going to work ( ecosystem).

3)   the materials resources to built the ideas.

4) to give a priority order in the context that you study. in this case human needs.

the correct answer is b. so you can tailor your resumé to the position.

it is important before sending your resumé for you could add some extra information relating to former jobs that might you get a higher possibility to be hired.

may be the company is looking for an experienced person, and showing you have worked in the area they are looking a person for may give you more positive points!