What's the distance between (-9,-2) and (-9,8)

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Aproduction manager test 10 toothbrushes and finds that their mean lifetime is 450 hours. she then design sales package of this type of toothbrush. it states that the customers can expect the toothbrush to last approximately 460 hours. this is an example of what phase of inferential statistics

What is the distance from zero if a quadratic function has a line of symmetry at x=-3 and a zero at 4