Which messages primarily involve using clichés rather than truly responding to a speaker?

When two or more people are communicating but one of the parties is not truly responding but using cliches, usually he or she uses impersonal responses. This type of messages involve the use of generalizations, intellectualized phrases and statements that not come from personal experiences, which avoids an efficient communication.

uhh idk for sure but i think it makes it difficult to pump the oil through the oil rigs

i think you really need to revive you answer! : d