The glass ceiling refers to the invisible barriers to advancement in business to women and minority employees. t/f

no questions on whether they are allowed that right

an informal structure in a bureaucracy would be something like so-called "office politics". where there's a formal structure set up for the organization, but then an informal subculture as well that has a way of organizing the bureaucracy further. this can be positive because it sets up an added degree of organization, albeit informal, within the bureaucracy.

answer; (true);

answer; use multiple stimuli;