Craig likes to work on his computer at his local coffee shop, but people around him may be able to see what he is doing, including entering passwords for his accounts. This method of gaining confidential information is referred to as .

Shoulder surfing

Explanation:

Shoulder surfing is a practice where other people gain personal information when they are using electronic channels like computers and ATM machines.

In the given scenario people around Craig are able to see him putting in his password and other personal information.

They can use this information to gain access to his confidential information.

This is called shoulder surfing

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answer; the above statement is (true);