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Business, 24.09.2020 18:01 Natasha019

Allison is a manager at a local bank. Upon arriving to work Tuesday morning, she was told that two of the bank tellers got into a heated argument the day before-- ending in one employee storming out early. Three employees witnessed the argument, so Alison asks each to complete an incident report explaining what they saw. She wants to make appropriate communication decisions based on accurate and complete information. But when Allison receives the written reports, she realizes that each employee's version of what happened is different. Why is this? Where did miscommunication occur and how might it be avoided in the future?

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Allison is a manager at a local bank. Upon arriving to work Tuesday morning, she was told that two o...
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